If your Customer Service System and your Sales CRM are separated it is important to integrate the systems. Without a proper integration either your Sales or Customer Service team might be missing important informations. This free Pipedrive and Zendesk integration will help you solve this issue.
Recently I had to use Zendesk as our customer success system and Pipedrive as our Sales CRM. I have worked with Salesforce for the past 6-8 years and love it. Moving to Zendesk and Pipedrive was quiet a bit of change for me. While these two systems are cheaper than Salesforce they do have a couple of drawbacks. When I started out with both systems I was looking for a Pipedrive and Zendesk integration and came across the official Pipedrive plugin for Zendesk. Read More